CPS ensures quality and customer satisfaction through the use of ISO 9001-2008 management system.
ISO 9001:2008 provides requirements for quality management systems in situations where an organization:
Must demonstrate its ability to provide products that consistently meets customer demand and applicable regulatory requirements.
Is eager to enhance overall satisfaction among its customers by effectively applying and continually improving the system.
ISO 9001:2008 lays out generic requirements, which should be applicable for any organization regardless of its size, type, or the product it provides.